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ColomboWestern ProvincePrivateMid Level

Call Centre Agent

Road Squad LK

Closes in 13 days · 13/10/2026

Job description

Call Centre Agent advertisement
Call Centre Agent Road Squad is looking for a reliable and customer-focused Call Centre Agent to join our 24/7 operations team. Responsibilities Answer customer calls and provide professional assistance. Capture customer and vehicle details accurately. Create and manage jobs through the CRM. Coordinate towing and roadside assistance with drivers. Keep customers updated on job progress. Handle customer enquiries and complaints professionally. Maintain accurate job records and shift handovers. Requirements Good communication and customer service skills. Computer/CRM skills. Ability to stay calm under pressure. Good knowledge of Sri Lankan locations is an advantage. Sinhala/Tamil and English communication skills preferred. Willingness to work shifts, including nights, weekends and public holidays. Join Road Squad and be part of a fast-moving 24/7 roadside assistance operation. PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS

Job Overview

Company:Road Squad LK
Location:Colombo, Western Province
Experience:Mid Level
Date Posted:Sep 29, 2026
Deadline:Oct 13, 2026

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