Officer / Executive - Recovery Call Centre | Wellawatta

Officer / Executive - Recovery Call Centre | Wellawatta LOLC Finance PLC is a leading non-bank financial institution in Sri Lanka, offering a wide range of financial services such as leasing, savings, and loans. With a strong commitment to customer satisfaction, LOLC Finance plays a vital role in Sri Lanka's financial sector. We are seeking dedicated and goal-oriented individuals to join our Recovery Call Centre Team. In this role, you will be responsible for contacting customers with overdue payments, negotiating repayment plans, and ensuring timely debt recovery while maintaining a professional and customer- focused approach. The Role Help clients with their queries on Loans, and Financial Services. Contact customers with overdue payments to recover outstanding debts. Provide clear and accurate information about account status and payment options. Resolve client Problems or escalate them to the right team as and when needed. The Profile Successful completion of the G.C.E. A/L examination. Strong interpersonal skills. Fluency in Sinhala / Tamil, and English. Previous experience in Debt Collection, Recovery, or Customer Service will be an advantage. A competitive remuneration package, commensurate with qualifications and experience, will be offered to the successful candidate. PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS