Front Desk Associate

Front Desk Associate Elsewhere Surf Camps - Weligama is seeking a friendly, organised and enthusiastic Front Desk Associate to join our team. As the first point of contact for our guests, you will play a key role in creating exceptional guest experiences from arrival through to departure. You will be responsible for guest check-ins and check-outs, reservations, handling enquiries, and ensuring smooth day-to-day front office operations. Key Responsibilities Welcome guests in a warm and professional manner. Manage guest check-ins and check-outs efficiently. Handle reservations and update booking systems. Provide information about accommodation, surf lessons, activities, and local attractions. Respond to guest enquiries in person, by telephone and online. Coordinate daily with Housekeeping, Surf Operations and the Kitchen. Handle guest payments and maintain accurate records. Assist in resolving guest concerns promptly and professionally. Ensure the reception area remains clean, organised and welcoming. Requirements Previous experience in hospitality or customer service is an advantage. Excellent communication and interpersonal skills. Excellent spoken and written English. Basic computer literacy. Positive attitude with strong organisational skills. Ability to work flexible shifts, including weekends and public holidays. Passion for hospitality and guest service. What We Offer Friendly international working environment. Opportunities for career development. Staff meals. Accommodation (where applicable). Competitive salary based on experience. PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS