Service Desk - Fresh Graduate Opportunities

Service Desk - Fresh Graduate Opportunities Fresh Graduate Opportunities: Launch Your Service Desk Career Start your professional journey in IT with HCLTech - opportunities for freshers and recent graduates. Join HCLTech and be part of a global organization where your expertise in Infrastructure Services helps secure and enable enterprise-scale IT environments. About the Role: The Service Desk Role serves as the first point of contact for customers, helping them resolve IT-related issues and ensuring a positive support experience. In this role, you will: Diagnose, analyze, troubleshoot, and resolve IT incidents and service requests. Provide first-level support through voice and ticketing systems. Work closely with global teams to ensure timely issue resolution. Be part of a dynamic Help Desk team supporting enterprise environments. Requirements: 0-1 Years of Experience Completed IT & Non-IT Degree with Transcript Strong communication skills Basic knowledge of computer systems, networking, and Microsoft Office Passion for technology, troubleshooting, and helping customers PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS